CarePay Launches AI-Driven Platform for Instant, Zero-Cost Healthcare EMIs

At the center of this innovation is Careena (CARE ENgagement Assistant), an intelligent virtual assistant developed to streamline the financing journey. Careena performs real-time eligibility checks using data points such as employment status, education, and marital status. It also helps patients navigate the application process, collecting key information like treatment costs and income to produce a quick financing decision.

“Our mission is to reduce the financial stress that often accompanies medical treatment. This platform combines speed, intelligence, and inclusivity to offer patients a better way to afford care,” a CarePay spokesperson said.

The EMI service is particularly impactful because it comes with zero interest for patients. Partner hospitals absorb the financing cost as part of their patient acquisition strategy. This approach enables CarePay to offer EMIs where patients repay only the principal amount, removing a major barrier for those who delay or avoid treatment due to financial concerns.

The platform supports a wide range of treatments, including surgeries, chronic care, diagnostics, and preventive health services. It is built with a mobile-first interface, ensuring accessibility across devices, and integrates directly with hospital management systems to provide a seamless experience for both healthcare providers and patients.

India faces a persistent healthcare financing challenge: over 55 million people fall into poverty every year due to medical costs, and only 36% of the population has adequate health insurance. CarePay aims to bridge this gap with a financing model that is fast, digital, and accessible to the underinsured or uninsured majority.

The company also emphasized the platform’s data security and compliance features, with robust encryption and full adherence to regulatory norms. Privacy and protection of sensitive patient information remain top priorities as the platform scales.

CarePay’s solution arrives at a crucial time when the demand for affordable, accessible healthcare financing is growing rapidly. By combining AI, zero-interest financing, and real-time decision-making, the company is setting a new benchmark in healthcare affordability.